| Seller | S&Y LLC (合同会社S＆Y) |
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| Person responsible | Yoshiaki Sakai (酒井 義晃) |
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| Corporate number | 8013303004378 |
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| Address | Head office 3-11-5 Minami-Ikebukuro, Toshima-ku, Tokyo 171-0022, Japan 〒171-0022 東京都豊島区南池袋3-11-5 アウル南池袋101 Operating office 30-1 Miyamotocho, Itabashi-ku, Tokyo 174-0054, Japan 〒174-0054 東京都板橋区宮本町30-1 |
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| Phone | +81 3-6687-7296 / +81 90-6865-2726 |
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| Email | tokyojdmdrive@gmail.com |
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| Licence | General passenger car transport business (一般乗用旅客自動車運送事業), permit 関自旅二第4692号, issued by the Kanto District Transport Bureau |
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| Terms of carriage | Rides are carried out under the standard terms of carriage for general passenger car transport businesses in Japan (一般乗用旅客自動車運送事業標準運送約款). The terms are in Japanese. Ask us if you would like a copy. |
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| Price | - 4-Hour JDM Highlights Experience: ¥90,000 per car
- 6-Hour The Definitive "TOKYO JDM DRIVE": ¥120,000 per car
- 1Day 10-Hour JDM Executive Production: ¥220,000 per car
The price is per car, and it is the same whether 1 or 4 guests ride. We do not add consumption tax on top of these prices. Choosing a livery is ¥10,000 per car, and unlimited photos are ¥15,000 per car; you choose them car by car (unlimited photos are included with the 10-hour course). Child seats are free. We show the full total, including your choices, before you pay. |
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| Included in the price | - Pick-up and drop-off at your hotel in central Tokyo (Tokyo's 23 wards)
- Expressway tolls and parking
- Photos taken by your driver
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| Other costs | - If your hotel is outside Tokyo's 23 wards, ask us before you book: there may be an extra charge, and some trips may not be possible. If there is an extra charge, we tell you the amount before you pay.
- If you ask for something the price does not cover, such as more time than you booked, we do it only if we can, and only after telling you the amount and getting your agreement. We do not charge you for anything you have not agreed to. The change fee, and the liquidated damages and compensation for smoking in, soiling or damaging the car, set out in our Terms and Conditions are charged under those Terms, which you agree to when you book.
- Any internet or phone charges for contacting us and paying online are your own.
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| Passengers and cars | - One car takes up to 4 passengers.
- If you want more than one car, choose the available number of cars on the booking screen. Each additional car is charged at the price of the course you chose.
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| How you pay | By credit or debit card (including Apple Pay and Google Pay). Payments are processed by Stripe. Prices are in Japanese yen. Payments made on the booking screen on this site are charged in Japanese yen (if your card issuer converts the amount, its own rate and fees apply). A payment link we send you by email may offer to charge you in your own currency instead, at an exchange rate set by Stripe that includes a conversion fee. |
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| When you pay | Bookings made on the booking screen on this site - You pay the full price in Japanese yen by card (including Apple Pay and Google Pay) on the Stripe payment page that opens after the check screen.
- While you pay, we hold the slot for you until the time shown on the check screen. If your payment is not completed by then, we release the slot and you are not charged.
- Your booking is confirmed when your payment is complete, and we send you a confirmation email.
- If an earlier booking of yours is still unpaid and you press the payment button again in the same browser, so that a new slot is held for you, the unpaid earlier booking is cancelled. If you then complete payment on the earlier screen, no booking is made and we refund the whole amount you paid. Bookings you have already paid for are not affected.
Bookings made by sending a request - After we email you the details of your booking, pay through the payment link in that email.
- Until your payment is completed, the car is not held for you. We may switch off the payment link before you pay, and if we do, we tell you by email.
- Your booking is confirmed when your payment is complete.
- However, if the car has already been booked by someone else for that time when your payment is completed, no booking is made and we refund the whole amount you paid.
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| When the ride takes place | - On the date and at the pick-up time you booked.
- The route, or the time spent at each stop, may change because of traffic or conditions on the night, for example if a parking area is closed.
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| Cancellation and refunds | - To cancel or to change the date or time, reply to our email, write to tokyojdmdrive@gmail.com, or call us on the numbers above. We go by the time your email reaches us, or the time we take your call (Tokyo time).
- If you cancel more than 24 hours before your pick-up time, we refund the full amount you paid.
- If you cancel 24 hours or less before your pick-up time, we do not refund what you paid.
- We can move your booking only to a date and time we have available, for the same course. If you ask more than 24 hours before your pick-up time, there is no fee. If you ask 24 hours or less before your pick-up time, there is a change fee of ¥30,000 for each change, which you pay by card through a payment link we send you, or in cash. If you change the date or time 24 hours or less before your pick-up time, we do not refund what you paid for that booking, even if you cancel it later.
- If you are not at the pick-up place more than 30 minutes after your pick-up time and have not contacted us, the car leaves and we do not refund what you paid.
- Once the ride has taken place as booked, we do not refund what you paid for reasons on your side.
- If we stop the ride because of conduct against our Terms and Conditions, we do not refund what you paid. Liquidated damages and compensation for soiling or damaging the car follow our Terms and Conditions.
- If we call off the ride for a reason that is not on your side, including when we decide that weather or road conditions make it unsafe to drive, when the same time has also been booked through another of our sales channels, or when our booking process goes wrong, we promptly refund the full amount you paid, including any change fee you paid, without deducting any fees.
- Refunds are made through Stripe, to the card or other method you paid with.
- We set out these terms on the check screen before you pay and in the confirmation email if you book on the booking screen on this site, and in our email before you pay if you send a request. All our terms are in our Terms and Conditions (https://tokyojdmdrive.com/terms).
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